iConnect
Complete ERP, CRM and helpdesk integrations with AI dashboard
Odoo 19 for an international voice and SMS carrier: carrier accounts, a staged CRM with approvals, helpdesk, an AI dashboard and a new company website.
Islamabad, Pakistan
Tags: Odoo ERP, CRM, Helpdesk, AI Dashboard, Website, Telecom
What we delivered
- Carrier, customer and employee data imported into Odoo 19
- Account manager on every carrier contact
- Stage-wise CRM access by department, with checklists and approval to move stages
- Helpdesk integration for carrier support
- AI dashboard for management
- New black and white company website with its own CMS